Question 1

What services do you offer?

Accepted Answer

We offer subscription and one-time cleaning of homes and offices, cleaning after renovations, washing upholstered furniture and mattresses, machine cleaning of floors, window washing, basic cleaning and other specialized services.

Question 2

How do I make a cleaning reservation?

Accepted Answer

You can make a request via the website form, by phone or by email. Our representative will contact you to clarify the details and a convenient day and time.

Question 3

Do you use safe and environmentally friendly detergents?

Accepted Answer

Yes. We work with professional, certified and environmentally friendly products that are completely safe for children, pets and people with allergies.

Question 4

Do I have to be present during the cleaning?

Accepted Answer

It is not mandatory. Many clients prefer to give us access and return after the service is completed. We guarantee professionalism and a responsible attitude towards your home and office.

Question 5

How long does cleaning take?

Accepted Answer

The duration depends on the type of service, the size of the object and its condition. Upon request, we will give you an approximate estimate of the price and duration.

Question 6

What are your prices?

Accepted Answer

Prices depend on the specific service and the square footage. We prepare an individual offer after a brief consultation or inspection.

Question 7

Do you bring your own equipment and supplies?

Accepted Answer

Yes. We have our own professional equipment, machines and preparations. You are not required to provide anything.

Question 8

Do you offer a cleaning subscription?

Accepted Answer

Yes. We provide flexible subscription plans for homes and offices – weekly, biweekly or monthly cleaning.

Question 9

What quality guarantees do you provide?

Accepted Answer

We work according to standardized procedures and perform internal controls. If there are any remarks, our team reacts quickly and corrects them at no additional cost.

Question 10

Do you work weekends and holidays?

Accepted Answer

Yes. We offer cleaning on weekends and on public holidays by prior arrangement.

Frequently asked questions